PairUp Matrimony is a matrimonial service provider committed to protecting your privacy and personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.
1. Information We Collect
To provide matchmaking services, we collect two types of information: Public Information and Private Information.
Public Information
Public Information refers to details voluntarily provided by members/users for display on the platform, such as:
Private Information
Private Information includes data that identifies or contacts a user/member directly, such as:
Private Information is not visible to other users/members and is used solely to provide and improve our services.
2. How We Use Your Information
Public Information
Public Information is displayed to other users/members seeking a match. This information is used exclusively for matchmaking purposes and does not include contact details unless expressly authorized by the member/user.
Private Information
Private Information is used for the following purposes:
We do not sell, rent, or share your private information with third parties, except as required by law or with your explicit consent.
3. GDPR Compliance and Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Access and Rectification
You can access and update your personal information at any time by logging into your account.
Right to Erasure ("Right to be Forgotten")
You may request the deletion of your personal data by contacting us at support@PairUpMatrimony.com. Upon verification, we will process your request unless retention is required by law.
Data Portability
You have the right to request a copy of your personal data in a commonly used and machine-readable format.
Consent Withdrawal
You can withdraw your consent for data processing by modifying your account preferences or contacting us directly.
Lodge a Complaint
If you believe your data rights have been violated, you may file a complaint with the relevant supervisory authority in Germany.
4. Security of Your Information
PairUp Matrimony employs industry-standard security measures to protect your personal data, including:
Despite our efforts, no system is entirely secure. Users are encouraged to safeguard their account credentials and report any unauthorized access promptly.
5. Data Retention Policy
We retain your personal data only for as long as necessary to provide our services or as required by applicable laws. Inactive accounts may be deleted after a certain period, subject to our retention policies.
6. Sharing Information with Third Parties
We do not sell, rent, or disclose your personal information to third parties except under the following circumstances:
All third-party processors are contractually obligated to comply with GDPR and ensure the security of your data.
7. Use of Cookies and Tracking Technologies
PairUp Matrimony uses cookies to enhance user experience and analyze website performance. By using our services, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.
8. Data Submitted on Behalf of Others
If you submit information on behalf of someone else (e.g., sibling, relative, or ward), you must ensure that you have their explicit consent. They may request the removal of such data by providing proof of ownership of the information.
9. Changes to the Privacy Policy
PairUp Matrimony reserves the right to update this Privacy Policy periodically. Any changes will be communicated via email or posted on our website. Your continued use of the platform constitutes acceptance of the updated policy.
10. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact:
Email: support@PairUpMatrimony.com
Address: PairUp Matrimony, [Neue Kant Str. 32, 14057 Berlin]
Thank you for trusting PairUp Matrimony with your personal information.
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